Open Settings from the home screen or use Settings key on your TV remote. Tap Device Preferences. Go all the way down to Reset. Select Factory data reset on the next screen. On TCL Roku TV Open Settings. Choose System on Settings window. Tap Advanced system settings. Select Factory reset on the right. Choose Start factory reset. To factory reset your TCL TV, you should: Press the Home button on the remote five times. Press the UP arrow once, the Rewind button twice, and the Forward button two times. In theory, the black screen should disappear. However, you'll have to re-download your applications and input your personal information again. As per multiple reports online, some unfortunate TCL Smart TV users are facing the black or blank screen issue after startup which is irritating a lot. Once users turn on the TV, they don't see anything like the home screen or menu. Sometimes the audio may come out, sometimes not. Getting a similar problem here, pressing the home button leads to a black screen with the menu text labels loaded but nothing works. As if the menu cant load completely. Tried turning off and on, resetting, unplugging and none worked. Any ideas? Power issues: Insufficient or unstable power supply can also cause a black screen on your TCL Smart TV. Ensure that the power cord is securely connected to both the TV and the power outlet. Consider using a different power outlet or surge protector to rule out any power-related problems. The TCL Roku TV's black screen of death simply means that you can't see any picture display, and the entire screen is blank. It's a common issue that can even occur on a new TCL Roku TV after performing a software update. Fortunately, you can solve it by restarting or trying the quick fixes below. What causes the TCL Roku TV black screen issue? Reconnect the TV and turn it back on. To restart the controller, follow these steps: Remove the remote's batteries. Allow to rest for 1-2 minutes. Reinstall the batteries. To see if you've resolved the problem, try to recreate the actions you were taking when the black screen showed up. Turn on TCL tv and check if the TV screen still appears black. Aside from power cycling the tv, you might to power cycle TCL TV remote as well, to do this: Remove the batteries on RGXf.